Tracking order
How to Track Your SedaGlow Order
We understand how exciting it is to receive your jewelry order. To help you monitor your package's journey, we provide multiple ways to track your shipment:
- Order Confirmation Email
After your purchase, you'll receive an order confirmation email containing your unique tracking number (usually within 1-2 business days after shipment).
- Account Dashboard
Logged-in customers can check order status by visiting "My Account" > "Order History" on our website.
- Shipping Notification
When your order ships, we'll send a shipping confirmation email with tracking details and estimated delivery date.
Using Third-Party Tracking Services
For comprehensive tracking across multiple carriers, we recommend using:
17Track
This universal tracking platform supports 500+ carriers worldwide. Simply:
- Visit 17Track.net
- Enter your tracking number in the search field
- Click "Track" to view real-time updates
17Track provides detailed information including customs clearance status and estimated delivery windows.
Tracking Tips
- Tracking information may take 24-48 hours to appear after shipment
- International orders may experience delays during customs processing
- Contact our customer service if no tracking updates appear after 3 business days
Delivery Information
Standard delivery times:
- Domestic: 3-7 business days
- International: 7-21 business days (varies by destination)
Note: Delivery estimates exclude processing time (1-3 business days for in-stock items).